![]() Google Fiber also provides a speed test page for customers to test their connections themselves. These factors include, but are not limited to: the capability of the customer's device used to access Google Fiber the capability of the business network between the customer's device and Google Fiber the capability of websites or other internet services accessed by the customer the connectivity and capacity of Content Delivery Networks (CDNs) and network congestion/other internet traffic.ĭetailed summaries of Google Fiber’s Internet service performance, including information about speed and latency and optimizing your wireless network, can be found in the Help Center. Several factors may affect the actual speed of Google Fiber’s service offerings at any particular point in time. The advertised speed of the customer’s chosen Google Fiber internet offering is the maximum speed expected to be achievable for that service offering. Details about Google’s service offerings are available here. Google Fiber offers a selection of Internet access service offerings to meet customers’ budgetary and usage needs. Google Fiber also does not favor or inhibit any applications or classes of applications except as described herein. Google Fiber does not prevent or impede the use of any other product or service that its customers choose to access over their Google Fiber Internet service as long as the use of that product or service does not violate the service terms and conditions. Google Fiber will not engage in deep packet inspection (where the content of the data packet is inspected beyond its IP, TCP, and UDP headers) or drop specific types of end-user Internet traffic except as described herein to preserve the integrity of the network and protect against negative effects of Internet threats. While acute congestion is occurring, customers will still be able to use the lawful content, services, and applications of their choice, but this fair sharing of bandwidth may result in slower download and upload speeds and slower response times from websites and Internet-based applications and services. In times of acute congestion, Google Fiber Internet service bandwidth will be fairly allocated among customers without regard to the customers’ online activities or the protocols or applications that the customers are using. In the unlikely event that users' aggregate demand exceeds the available capacity of the network and creates acute congestion, Google Fiber will employ various techniques to ensure that customers continue to have a positive experience. The Google Fiber Privacy Policy explains the collection, use, and sharing of information from Fiber users. The information provided below does not change the rights or obligations under those terms and conditions of either Google Fiber or the customers to Google Fiber’s services. ![]() ![]() Use of Google Fiber’s Internet services is governed by various service terms and conditions that are available here. Descriptions of these practices are provided below for informational purposes only and may be subject to change at any time. To do so, Google Fiber engages in reasonable network management practices. Google Fiber is committed to providing an excellent user experience that supports any lawful product, service, or application that its customers choose to access through their Google Fiber Internet service. Network Management Guide for Google Fiber Internet Services
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